Monthly Archives: December 2011

Happy Holidays from Knapp Consultants!

Happy Holidays from Knapp Consultants! During this Holiday Season we send love, peace, joy and prosperity to you and yours! We hope your days are filled with happy times surrounded by loving family and good friends! We wish you a … Continue reading

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Are You Sure they are Happy?

Your most unhappy customers are your greatest source of learning. – Bill Gates This time of the year is a busy time of the year for just about everyone! People are busy shopping, traveling, going out to do this or that… … Continue reading

Posted in Business, Business Advice, Business Consulting, Business Growth, Business Success Tips, Consulting, Customer Service, Customer Service Training, Customer Service Training Fort Myers, Customer Service Workshop, Employee Training, Management, Sales, Sales Tips, Sales Training | Leave a comment