Monthly Archives: June 2012

4 1/2 Steps to Optimism

Optimism is the most important quality you can develop for personal and professional success and happiness.   I come across people all the time that don’t realize that success lies in their own hands and doesn’t always have much to do … Continue reading

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WOWing your Customers!

Wowing your customers with 212-degree service  Join HSMAI South Florida for lunch in Fort Myers at the Holiday Inn Airport Town Center as we welcome sales and marketing motivator Lee Knapp of Knapp Consultants Inc. (www.leeknapp.com). Sharpen your team’s customer service skills and be … Continue reading

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